Beyond Psychological Safety: The Critical Skill of Managing Fear (1090-003739)
CE Hours: 1.50 Session Type: Prerecorded Educational Courses
Learning Objective 1:
Explain the relationship between threat immediacy, threat severity, and the intensity of fear
Learning Objective 2:
Describe four behavioral tools that can be used to promote speaking-up
Learning Objective 3:
Describe a strategy to select the appropriate tool to promote speaking upbe a strategy to select the appropriate tool to promote speaking up
This course focuses on a detailed aspect of the topic.
Do you have trouble speaking up? Do you freeze and not know what to say? "Speaking up" can foster patient safety, but many hesitate to take the interpersonal risk. Tools have been developed to promote voicing behaviors, yet choosing the right tool remains elusive. We will introduce a framework called "the event-based model of fear intensity" to guide the selection of speaking up tools, and will practice various tools and mitigation strategies.