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Expert Communication and Feedback Skills for Leaders (1090-004306)
CE Hours: 1.50 Session Type: Prerecorded Educational Courses Cost: $0.00
Learning Objective 1:
Practice giving feedback using various conversational techniques aimed at understanding the other person's frame.
Learning Objective 2:
Self-assess your own preferred listening style and practice applying different listening techniques to different conversational situations.
Learning Objective 3:
Identify ways to detect emotions in yourself and others, and apply a mnemonic to respond to emotion for more effective conversations.
Content Category: Educator
Course Content:
This course focuses on a detailed aspect of the topic.
Course Overview:
Effective communication is essential for influencing others, especially for leaders where trust within the team is key. As we manage diverse teams, listening, curiosity, and patience are encouraged--but how do we get there? This workshop addresses how to further develop your communication skills to increase trust, honesty, and effectiveness in teams. You will gain skills to deepen connection with others, even when giving tough feedback.