Innovation Difficult COVID-19 Conversation Training Strategy with Standardized Families (1090-004327)
CE Hours: 0.25 Session Type: Prerecorded Educational Courses
Learning Objective 1:
Discuss barriers and benefits to training for difficult conversations unique to COVID-19 (e.g. virtual delivery of difficult news), as both an opportunity for communication maximization plus as a strategy to reduce provider stress making these calls
Learning Objective 2:
Describe a novel, non-traditional format for simulation training in delivering difficult news to “standardized families” via phone or video conference
Learning Objective 3:
This course is an example of a specific scenario, course, or curriculum.
This presentation will discuss a virtual training program developed with “standardized families” to facilitate simulation training and practice opportunity for difficult COVID conversations by the healthcare team. This training initiative was conducted with the objectives to both provide an opportunity for clinical communication maximization but also as well as a strategy to reduce provider stress and discomfort with such sensitive conversations.